NDIS Registered Service

Community Access

Getting out, connecting and being part of your community — with a support worker who makes it feel easy, safe and genuinely fun.

✦NDIS Registered Provider

✦Core Supports Funded

✦Greater Brisbane & SE QLD

✦7 Days a Week

Understanding the support

What is Community Access?

"Life doesn't happen at home. We help you get out and live it."

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Community Access through the NDIS is support that helps participants get out of the home and engage with their local community — safely, confidently and as independently as possible.

This can include attending social events, sporting activities, appointments, classes, shopping trips or simply spending time in the community doing things you enjoy. The goal is connection, confidence and a genuine quality of life.

At Shyna Promise, we match you with a support worker who gets your vibe, shares your interests where possible, and makes community outings feel natural — not clinical.

Everything included

What Does Community Access Include?

Our support workers can help you access and enjoy all of the following.

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Recreational Outings

Minigolf, bowling, cinema, parks, beaches — fun activities that build confidence and connection.

Our support workers can assist participants to access a wide range of recreational activities in the community. This may include going to the movies, bowling, minigolf, visiting parks, beaches, playgrounds, zoos, museums or any other activity the participant enjoys. We focus on making outings feel natural, enjoyable and something to look forward to.

🎭

Social Events & Groups

Community events, local groups, clubs and social activities that build friendships and belonging.

We support participants to attend and participate in social events, community groups, clubs, classes and gatherings. This may include attending community events, joining hobby groups, participating in local clubs or simply spending time in social settings with others. Our goal is to support genuine social connection — not forced interaction.

🏃

Sport & Fitness

Swimming, gym sessions, team sports, walking groups and active community participation.

Our support workers can assist participants to access sporting activities and fitness programs in the community. This may include going to the gym, swimming, attending team sports, joining walking groups, participating in fitness classes or any other physical activity the participant enjoys.

🗓️

Appointments & Errands

Medical appointments, therapy sessions, government offices and community errands — we get you there.

We can support participants to attend a wide range of appointments and community errands. This includes medical appointments, therapy sessions, NDIS meetings, Centrelink visits, hairdressers, banks or any other appointment the participant needs to attend.

🤝

Volunteering & Courses

Volunteering programs, TAFE, community courses and skill-building activities out in the world.

We support participants to engage in volunteering opportunities, community education programs and skill-building activities. This may include attending TAFE, community courses, volunteering with local organisations or participating in structured programs that build skills, confidence and community connection.

🛍️

Shopping & Community Tasks

Grocery shopping, retail therapy, markets and everyday community tasks done with confidence.

Our support workers can assist participants with shopping and everyday community tasks. This may include grocery shopping, visiting markets, shopping for clothing or personal items, attending community events or completing any practical tasks that require going out into the community.

Our approach

"Everyone deserves a life
beyond their front door."

Community access isn't a luxury — it's a right. We show up, we make it happen, and we make it worth showing up for.

NDIS funding

Understanding the
Codes on Your Invoice

Community Access is funded from your Core Supports budget under Assistance with Social, Economic and Community Participation.

When you receive an invoice, you may see NDIS support codes listed beside each service. These are the official line items that show what support was delivered.

Example invoice code

04_210_0125_6_1

Access Community Social & Rec Activities, Standard, Weekday Daytime.
Funded under Core Supports — Assistance with Social & Community Participation.

Not sure how your plan covers this? Get in touch — we'll walk you through it.

"My daughter used to stay home every weekend. Now she's out every Saturday doing things I never thought possible. Her support worker doesn't just take her places — she genuinely enjoys it with her."

— Maria, participant's mother

Community Access participant family

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Ready to get
started?

Making a referral only takes a few minutes. We'll be in touch quickly to chat about how we can support you or your loved one.

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